Toggle Nav
My Cart
Close
  • Menu

Shipping & Returns Policy

At Mazeix, we strive to deliver products purchased in an excellent condition and in the fastest time possible.

Unfortunately, we do not accept any returns.

Though, we accept exchanges, FREE of COST

General Guidelines:

  • It takes maximum 5 working days to deliver the product in the best condition.
  • You have 5 days from the time of arrival of your package to place a request for exchange.
  • To be eligible for exchange, the products should not be used, washed or dirty and must be in its original condition. The product must also be in its original undamaged Mazeix box with all tags attached. 
  • If you receive a damaged or defective good or partial order, notify us within 48 hours of receiving the order. Please drop us a mail at help@mazeix.com with the image of the product and the description.
  • Sale of all discounted items are final. No sales item would be exchanged.
  • You can only exchange the order once.
  • Exchanges are free in India, just send us an e-mail at help@mazeix.com
    Please make sure you have the following information on the email-
    • 1. Order Number
    • 2. Product Name/Style Code
    • 3. Registered E-mail ID
    • 4. Reason for returns

Once you receive a reply from us, please re-pack the items to be returned with all the original packaging and tags. To be eligible for exchange, the products should not be used, washed or dirty and must be in its original condition. The product must also be in its original undamaged Mazeix box with all tags attached.

If you have any further queries, please refer to our FAQs.